한국취업코칭센터 - '한국이엠씨컴퓨터시스템즈' 태그의 글 목록

태터데스크 관리자

도움말
닫기
적용하기   첫페이지 만들기

태터데스크 메시지

저장하였습니다.
빨리 가기보다 올바른 방향으로 가고 있느냐가 중요하다
BLOG main image
http://www.careermap.kr
[링크 사이트]

Home
Notice
Zoom In
It's Company
It's Interview
It's Essay
News Letter
Open Positions
Services
About us
1,672,132 Visitors up to today!
Today 103 hit
Yesterday 247 hit
Statistics Graph

rss
방명록 남기기
'한국이엠씨컴퓨터시스템즈'에 해당되는 글 1건
2015.08.21 11:42

한국이엠씨컴퓨터시스템즈

EMC Sr. Systems Engineer Analyst(대졸 신입) 채용

접수기간: 8/18~8/30

  

모집요강

Job Title

Systems Engineer Analyst(대졸 신입)

고용형태

정규직

근무지역

서울

담당업무

- 한국EMC 기술 영업 지원 업무

- Quotation 작성 및 관련 기술 지원

- Tech Drawing / RPQ 지원

필수요건

- 4년제 대학 컴퓨터공학 전공 필수

- 영어 능력/상급 이상(Verbal & Written)

 

마감기한

Ÿ ~ 8 30일까지

 

접수방법

Ÿ 이메일접수 (Jihye.seo@emc.com)

 

GENERAL SUMMARY

Ÿ Provide technical and consultative support to EMC Field Sales, and Presales on specific solutions for the full range of EMC products and services. The SE Analyst is expected to receive, organize and fulfill requests as well as support the field SE's and Account Managers throughout the sales cycle. In this role, SE Analysts will need strong analytical skills, excellent communication skills, aptitude for understanding objectives and the ability to ask good questions to provide comprehensive support to the field.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES

Ÿ Deliver all services to the field within defined SLAs and Quality measurements.

Ÿ Logging of requests via the SFDC Case system in order to provide accurate tracking of cases around various Sales and Presales requests

Ÿ Escalation of problems when appropriate to Team Leader and GBS Manager

Ÿ Provide skilled knowledge of EMC services, solutions, and products to the Presales Field. Inquiry topics include the features, functions, compliance, usage, configuration, and support of EMC products, solutions, services and tools and utilities.

Ÿ Create quotes on more complex deals and check the quotes for technical accuracy on basic deals. May provide alternative configs and recommendations to the TC. May mentor new TC Analysts with quoting and configurations.

Ÿ Perform technical configuration requests using EMC configuration tools; address/resolve configuration issues.

Ÿ Interpret customer request and upload data from a customer's systems (server, file service, database application, or catalog) to analytical tools and use them to create customized analysis of potential solutions for SEs to present to the customer.

Ÿ Monitor regional issue escalations resolutions in partnership with the Theatre Leads and Service Delivery Leads.

Ÿ Utilizing in-depth knowledge of SE Analyst functions, recommend and implement innovative approaches to driving efficiency and process improvement.

Ÿ May Provide mentoring and coaching for new SE Analyst resources.

 

SKILLS

Ÿ Conflict resolution skills.

Ÿ Presentation skills.

Ÿ Customer Service skill.

Ÿ Possesses strong product/technology/industry knowledge.

ŸResponsiveness.

Ÿ Time management skills.

Ÿ Cross-Functional skill.

Ÿ Problem solving skills.

Ÿ Communication skills.

prev"" #1 next
Copyright ⓒ 취업컨설팅 전문기관 '한국취업코칭센터' All Rights Reserved.