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'재규어랜드로버'에 해당되는 글 1건
2014.11.08 09:20

JAGUAR LAND ROVER KOREA

2014 인턴십 채용

www.jaguarkorea.co.kr

www.landroverkorea.co.kr

 

접수 : 11/6~11/11

 

Open Position : Customer Service Operation intern

 

Period : 7 months (End of November 2014 ~ June 2015)

 

Documents to submit

- CV & Self Introduction in both Korean and English : MS Word

- Email Title / CV title : CS_Name,  e.g. CS_홍길동

 

Due date and email address

- Dead Line : 11 Nov, 2014 (Tuesday)

- Email to : eseo@jaguarlandrover.com

 

Rolling basis 서류 접수 순서대로 우선 인터뷰의 기회가 주어집니다.

 

Position : Customer Service Operation Intern

 

Role and Responsibility

1. Customer Service Market Intelligence

 - Marketing activities, service coupon, loyalty program & etc.

 - Regular & ad hoc market survey based on requirement

2. Parts & Accessories admin role support

 - Service coupon & warranty reimbursement

 - Local Part Supply Chain Support

 - Local Part test reporting Support

3. Customer Service performance reporting support

 - Parts & Accessory sales performance

 - Warranty trend analysis

 - Extended Warranty Support

4. Service network operation monitoring

 - Monthly Service Retention Calculation

 - Daily News clipping for competitors activities

5. Others

 

INTERNSHIP PROJECT

Project 1

1. Title : Service Plan & ASAP implementation support

2. Purpose : Support documentation for Service Plan

3. Ideal Output : Weekly & monthly timing plan & Creative material for Implementation

 

Project 2

1. Title : DMS new system implementation support

2. Purpose : Support manual and routine role of data mining, cleansing and migration from legacy DM to new DMS DB

3. Ideal Output : Cleansed customer data in new DMS with key ID & high accuracy rate

 

Academic Qualification

Bachelors degree in business administration or automotive industry related majors are preferred.

 

Skills, Experiences required

1 Excellence skill in Excel and data management (mining, cleansing, migration & analysis)

2 Passion for Automotive industry

3 Strategic thinking and high communication skill

4 Team player, Proactive & Positive behavior

5 Strategic business management, data management and reporting skill

6 Global open mind and fluent in both spoken and written English

 

Company website

www.jaguarkorea.co.kr

www.landroverkorea.co.kr

www.facebook.com/jaguarkorea

www.facebook.com/landrover.kr

 

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